Tmall spicy strips are packaged like condoms to introduce husband
In the past few days, a snack shop selling spicy strips on Tmall has become popular. The reason for the fire is not the discount of the merchant's promotion, but a "flirting" war that has attracted tens of thousands of onlookers.
The packaging of spicy strips is too dirty to lead to misunderstandings
Liu, who lives in Yubei New Archway, is getting angry over this spicy strip these days.
Liu told the Upstream News-Chongqing Morning News reporter that in early December, she bought a box of spicy strips called Mala Duolao on Tmall, and the seller gave away a few small packets of spicy strips in the box. Looking at the outer packaging of the gift and the condom, after receiving the package, she was too embarrassed to take it out and share it with everyone, so she casually threw the small package of gifts in her handbag, thinking that it was convenient to take it out and eat when it was empty.
Unexpectedly, this small move caused great trouble for Ms. Liu.
That night, Ms. Liu's husband, Mr. He, accidentally dug out the spicy strip because its packaging mistook it for a condom. Her husband, who was already impatient, was furious. She quickly explained it to her husband and tore open the package to confirm it. However, Mr. He became more and more excited, and the two finally quarreled over it.
Finally, under the persuasion of his family, the war between the two was temporarily extinguished.
Upstream News - Chongqing Morning Post reporter saw on the 11th at the Tmall Spicy Duona flagship store that the outer packaging of its new product Spicy Strips is indeed very similar to condom packaging, with red and yellow colors. Many customers also said that this packaging is too dirty, and there are many unscrupulous yellow jokes between the store's customer service and customers.
"Because it's delicious, and it's fun to play hehehe, isn't it?", "Unscrupulous condom spicy strips have been received", "This condom is very easy to use"...
Ms. Liu's comment and customer service reply
The customer service attitude is ambiguous and angers female customers.
However, what made Ms. Liu feel even more embarrassed was still to come.
The next day, the more Ms. Liu thought about it, the angrier she became. She directly contacted the customer service of the Tmall platform of the company and suggested that the packaging of the spicy strips presented was too similar to a condom, causing a family war. She wanted to attract the company's attention and clear up the misunderstanding.
Ms. Liu believes that it is the couple's discord caused by spicy and spicy strips. Unexpectedly, the customer service's reply eventually caused Ms. Liu to be very angry, making her angry.
According to Ms. Liu's description, a reporter from Upstream News-Chongqing Morning News found this anonymous comment in the Tmall comment:
"Danajun, this time it's a big deal. My husband saw the" Tear Ben "spicy strips in my bag and completely turned his face. I can't listen to any explanation, I have been cold for 3 days and officially filed for divorce. You are responsible for the marriage and sexual happiness in the second half of your life. Just figure it out!!!"
After closely following Ms. Liu's comments, the upstream news-Chongqing Morning News reporter also saw the customer service's reply:
Do you have a history? My husband reacted so strongly. Your "sexual" happiness is indeed a problem. If you don't mind this king, I will cover your "sexual" happiness!
The reply from the customer service immediately attracted the attention of many people.
Ms. Liu, who was already restless, saw the reply from the customer service and the crowd of netizens, "I feel like my lungs are going to explode!". Ms. Liu believes that not only did she not help herself, but she also had insulting words, which completely angered her and wanted to ask Mala Duo for an explanation.
A "blood case" caused by packaging
Ms. Liu, who was angry at both ends, felt worse the more she thought about it. Then she found a law firm and asked Spicy Duo to take a public apology from the company and compensate 1111 yuan for mental damage.
Upstream News - Chongqing Morning News reporter saw that Ms. Liu's lawyer's letter contained strong words.
"The above actions of your company have seriously violated the right to reputation of our client, Ms. Liu (at my request, using a pseudonym), causing her to suffer tremendous harm to her reputation and physical and mental pain."
For the "bloody case" caused by a packaging, many people also believe that it is the hype of the company, and some people think that the outer packaging of this product is suspected of infringement.
"This should be the hype of the company," "Is there any infringement on the outer packaging of the company's products?" "Such hype is very clever."
On the 11th, Mr. Hou, the head of the company, said in an interview with the upstream news-Chongqing Morning Post reporter, "This matter came suddenly, there is no hype that netizens say, and the company has received a lawyer's letter and is dealing with this matter very seriously."
The person in charge said that the main reason for this was that Ms. Lu used "sexual happiness" in the evaluation. The customer service did not realize the seriousness of the problem, so they made a teasing reply. The company has not encountered a similar situation before, and the customer service has neglected training in this regard. The person in charge of the company has sincerely apologized to Ms. Liu, hoping that she can calm down. The company is willing to provide Ms. Liu with a year of spicy strip products.
Regarding the reply from Spicy Duo, Ms. Liu expressed her disapproval and insisted on going through legal procedures to resolve it.
