The concert bought a wall ticket for 780 yuan
Fan Bao (pseudonym) ordered a Mayday concert ticket at a price increase on the Bull Demon King Ticketing Network, and the seats were allocated by the Bull Demon King Ticketing Network. When the concert started, Bao found the seat by number, but was dumbfounded: the seat was attached to the wall, not to mention the stage of the performance, even the big screen could not be seen.
Bao Jin had to listen to the concert and left after four hours of pain, and there were several fans affected by the wall. Later, she complained angrily and asked the ticketing party to give an explanation, but the Bull Demon King ticketing website said that "the seats are random, only an apology can be said, and no refund will be made."
Spend 780 to get a ticket for 555 yuan
Bao is a die-hard fan of Mayday. In June this year, when she learned that the idol would hold a concert in Shanghai in October, she immediately booked a ticket for the October 4 concert on the "Bull Demon King Ticketing Network". The face price is 555 yuan, and the website sells for 780 yuan.
"The ticket price was increased by 225 yuan, but because the price was clearly marked on the website, there was no doubt too much." Bao told reporters that the seat number was not self-selected, but assigned by the ticketing party. Later, she received the ticket from Bull Demon King Ticket. The seat number was "19, 2 floors, 39 rows, 11 seats", and the performance time was 19:00 on October 4.
At 7 PM on October 3rd, Bao In order to see the long-awaited concert the next day, he specially took a car from Huaian, Jiangsu to Shanghai. Due to the traffic jam, he sat for 13 hours and arrived the next morning.
You can only listen to the concert, not watch it.
On the day of the concert on October 4, Bao Yan walked into the Shanghai Stadium with a ticket and found her seat in the last corner of the second floor. She was immediately dumbfounded. According to the number, her seat was close to the wall, and the left field of vision was completely blocked. The stage could not be seen, nor could the large screen. Even the more than 300 yuan of grandstand tickets were not as good.
"This location is at the root of the wall, so I can't see it at all. Why is it set up like this? It's so unreasonable! Is there such a way to make money?" She called the Bull Demon King Ticketing Network on the spot, but the other staff couldn't give a solution, only saying that they would reply within 7 working days.
And that night, the Shanghai Stadium was full, and the seats in the stands were full, making it impossible to adjust.
Bao said that she didn't even see Mayday during the concert from about 7 to 11 p.m. She was not the only one who was affected. The people next to her were also invisible and anxious, and they kept playing on their mobile phones later. The fans sitting in the front row of her had to stick out their heads to see the stage. For four hours, Bao had to listen to Mayday's songs, and watched the fans dancing in the opposite area interact with their idols.
"I think anyone would be angry. After sitting in the car for so long and waiting for the concert for so long, I couldn't see anything." Bao said that after the concert, she complained to Niu Demon King Ticket and asked for an explanation, but the other party did not respond.
[Bull Demon King Ticket]
The seats are random and cannot be decided.
According to public information, Niu Demon King Ticketing is operated by Shanghai Kuoqi Network Technology Co., Ltd. On the afternoon of the 21st, the reporter found Ms. Xue, the director of Niu Demon King Ticketing. She said that the company's ticket sources mainly come from the organizers and other large ticketing platforms, and some performances provide online seat selection, which can be selected. If not, tickets will be randomly issued to customers according to the order of booking time. It is impossible for the company to go to the performance venue to check the location one by one according to the ticket information.
"In terms of location, we will not and cannot give customers any promises. The seating division is set by the organizers, and the organizers have this qualification," Ms. Xue said. "The company did not expect the organizers to sell this kind of seat. And due to the special attributes of timeliness and uniqueness of performance tickets, the vast majority of ticketing providers do not provide refund and refund services. For Bao's request, we can only apologize. Refund and refund are impossible."
The reporter then contacted the Shanghai Magnolia Culture and Art Development Co., Ltd., the organizer of the Mayday 2016 Shanghai concert. The relevant staff said that if there is a problem with the seat, the performance should be raised on the spot, and it is difficult to say when it is over. But Bao said that during the National Day, it is another night, and the fixed phone left by the organizer is not answered at all.
If the viewing purpose is not achieved, a claim can be made.
Gai Xiaoping, a senior partner at Haihua Yongtai Law Firm in Shanghai, said that concert tickets can be regarded as a commercial contract between the ticket seller and the ticket buyer, and the time, place and singer are all contractual offers. The purpose of the fans' purchase of tickets is to watch the concert, but obviously the parties cannot watch due to the wall, so the purpose of the contract cannot be achieved. The parties can request the termination of the contract. After the cancellation, if the performance has not been performed, the performance will be terminated; if it has been performed, according to the performance and the nature of the contract, the parties have the right to ask Niu Demon King Ticketing to return the payment and bear the liability for breach of contract.
Gai Xiaoping said that Ms. Bao can first call the 12315 industrial and commercial rights protection hotline to complain, and the Niu Demon King ticketing network can later hold the organizers accountable.
How did the "wall ticket" appear? With the wall seat, there will be "wall ticket". The seats are set by the venue, so is the wall seat reasonable? Gai Xiaoping said that the concert organizer, as the venue renter, also needs to communicate and verify with the management of the Shanghai Stadium.
